Knowledge

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Step 1. Login admin poral -> Go to Order list menu under the Fixed Equipment module -> View sale order detail
Step 2. Click on the Create invoice button
Step 3. Click on the Create export stock button

==> Result:recently sold asset is hidden from asset management page.
The number in the total column of licenses, accessories, components, and consumables decreases
Step 4. Click on Shipment button to to see the related delivery notes and packing list

Inventory delivery voucher tab

Packing list tab
Step 5. Update status of inventory delivery and packing list
Inventory delivery: change Delivery status to “Delivery In Progress”

Packing list: change Delivery status of packing list to “Delivered”
Step 6. Change sale order status to Finish
Step 7. The customer create a return request for 2 case:
+ Return for Maintenace/Repair ( Only asset)
+ Return and get money back