Knowledge

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Step 1. Login the Portal -> Select the Order list -> select the Finish tab -> click on the View orders button
Step 2. Click Return request button
Step 3. Select the return type, return item, and select the Return and get money back and enter the reason -> click on the Send request button
Step 4. Login admin portal -> go to Order lists menu under the Fixed Equipment module -> View return order detail
Step 5. Click on Create import stock button -> Select warehouse -> click on the Create import stock button
Step 6. Click on the Create audit request button to create audit and carry out the necessary audit steps.
Step 7. In the return order detail -> click Accept or Reject button
- If click Accept button -> click Cancel invoice if the return order is full. Or click on the Update invoice if the return order is partial -> click on the Create credit note button and create refund from this credit note
- If click Reject button -> you can create export stock .