Knowledge

Conditions for using the Void feature : Debit note is not closed, no Invoices Debited, no Refunds and staff have the right to edit debit note.

After being void, debit note can not generate refund 

• Step 1. Hover over a Debit Note  -> click Debit Note Number hyperlink
• Step 2. Click MORE -> click Void

==> Result: 

Cancel Void

• Click MORE -> click Mark as Open
  
  

Refund 

• Step 1: Hover over a Debit Note  -> click Debit Note Number hyperlink
• Step 2. Click More -> Refund
  
  
• Step 3. Enter the Refunded Amount, enter Date and select Payment Mode -> click Save
  

You can edit and delete refund at Refunds tab