Knowledge

You can create promotional voucher programs that automatically apply discounts to orders when a valid voucher code is entered. These voucher programs can be applied across sales channels including POS, Portal, and Pre-order.

Discounts can be configured as either a percentage of the product price or a fixed amount.

How to Create a New Voucher Program

• Step 1. Go to the Trade Discount menu under the Omni Sales module in the left sidebar.
• Step 2. Navigate to the Voucher tab and click the Add button.
  
  
• Step 3. On the New Voucher page, fill in the following information:
  
  
  • Name: Enter the name of the voucher program.
  • Code: Enter the voucher code that customers will use to apply the discount.
  • Start time: Select the start date and time when the voucher becomes valid.
  • End time: Select the end date and time when the voucher expires.
  • Group clients: Choose the client group(s) that the voucher applies to. If no group is selected, it will apply to all client groups by default.
  • Select clients: If the voucher is meant for specific clients, check this option. A selection field will appear to choose individual customers.
  • Type: Choose the discount type:
    • Coupon ( Reduced by %): Discount by percentage
    • Voucher ( Reduced by amount): Discount by fixed amount  
  • Discount: Enter the discount value depending on the selected type.
  • Channel:  Choose the channels where the voucher will be applied: POS, Portal, Pre-order.
  • Minimum order value : Set the minimum total order value required for the voucher to be valid.

• Step 4. Click Submit to save the voucher.

  Example 1: POS Channel – Discount by Percentage (Coupon)
  
  

  • If the total order value on POS is less than 500 USD, the voucher cannot be applied.
    
    

  • If the total order value on POS is greater than or equal to 500 USD, a 10% discount will be applied to the order.
    
    

  Example 2: POS Channel – Discount by Fixed Amount (Voucher)
  
  

  • If the total order value on POS is less than 500 USD, the voucher cannot be applied.
    
    

  • If the total order value on POS is greater than or equal to 500 USD, a fixed discount of 50 USD will be applied.