Knowledge

This guide explains how to configure default delay cost settings based on Commodity Groups in the Rental module.

• Step 1: Navigate to Rental Module → Settings → General → Delay Cost Type This section allows you to define various types of delay costs applicable to late returns.
• Step 2: Enter Delay Cost Types You can define multiple delay cost strategies depending on your rental policy.
  • Increases over time delay: This type lets you apply increasing late fees over time.
    • Maximum Fee: Optional. Set a maximum cap for late fees (leave blank if no limit).
    • From – To: Time range in days (by default).
    • Delay Cost: Amount charged within the range. Example 1: Product: Industrial Cutter Rental Price: $200/day Late Return Fees: - Day 1 late: $50/day - Day 2 onward: $100/day Customer rents from Day 1 to Day 3, but returns on Day 6 - Initial Rental Fee: $200 × 3 = $600 - Days late: 3 - Late Fee: $50 (Day 4) + $100 × 2 (Day 5 & 6) = $250 -Total Payment: $600 + $250 = $850 Example 2: Product: Power Drill  Late Fee Structure: - Day 1–2: $20/day - Day 3–5: $40/day - After Day 5: $100/day - Max Fee: $250 If returned after 6 days of delay: - Fee = 2×$20 + 3×$40 + 1×$100 = $280 - But max fee applies → $250
  • Delay cost over time : Use this when you charge a flat rate per time unit.
    • Per hour: enter the fee amount charged for each hour of late return.
    • Per days: enter the fee amount charged for each day of late return.
    • Apply after:Free time period before charges start (in hours). Example: Product: Laptop MSI  Rental Rate: $200/day Delay Cost: $10/hour and $100/day after 3 hours free If Return Delay: 28 hours - Free Hours: 3 - Chargeable Hours: 25 - Late Fee = 1 day × $100 + 1 hour × $10 = $110
  • Percentage of order value: Percentage of order value means the late fee is calculated as a percentage of the total rental value of that products, based on a unit of time.
    • Delay Cost (%): enter the percentage to apply — for example, 20% of the rental value per day. Note: This rental value is calculated before tax and discount.
    • Units: select the time unit to apply (Day(s), Week(s)) Example: Product: Laptop MSI Rental Amount (Sub total): $1500 Delay Fee: 20% per day Days Late: 2 days - Fee = 20% × 1500 × 2 = $600
  • Percentage of product value: Late fee is based on a percentage of the product’s asset value.
    • Delay Cost (%): enter the percentage of the sale price of product to calculate the late return fee (e.g., 2% of the giá bán per day)
    • Units: select the applicable time unit (Day(s), Week(s)) Example 1: Product: Laptop MSI Rental Rate: $25/day  Sale Price: $2000  Late Fee: 10% sale price per day Days Late: 2 - Daily Fee: 10% × $2000 = $20 - Total Late Fee: 2 × $20 = $40 Example 2:  Product: Industrial Printer  Sale Price: $5000  Late Fee: 1% per week  Weeks Late: 2 - Fee = 1% × 5000 × 2 = $100
• Step 3: Assign Default Delay Cost Type to Commodity Groups To auto-assign a delay cost type when creating new products: 1. Go to Rental Module → Settings → Delay Cost (Tab) 2. Click Add 3. In the New Delay Cost popup: - Select the Commodity Group - Choose the Delay Cost Type 4. Click Save Once set, every new product in that group will default to this delay cost type.