Knowledge

Mapping the sales refund from Omni sales module to account

Manual Mapping

NOTE: If the sale refund mapping setup is disabled, the sale refund is not automatically mapped. Manual mapping is required.

• Step 1. Go to Order list menu under the Omni Sales module and create return order -> Accept sale return ->  Create the refund 
  
  
  
• Step 2. Go to the Transaction menu under the Accounting module -> Select the Sales menu -> Select the Sales Refunds -> Click 
  
  
• Step 3. Select the account and Save 
  
  
  Result: 
  
  

Automatic mapping for sale order refund 

• Step 1. Go to Settings menu under the Accounting module in the left sidebar -> Select the Mapping setup menu -> Select the Omni Sales tab  ->  Enable the Refund and select the payment account and deposit to -> Click on the Save button
  
  
• Step 2.  Go to Order list menu under the Omni Sales module and create return order -> Accept sale return ->  Create the refund 
  
  
  
• Step 3.  Go to the Transactions menu under the Accounting module -> Sales-> Sales Refund  this sale refund is mapped automatically.
  
  
  And this sales refund is displayed in the report. 
  
  

Mass mapping 

• Step 1. Enable the Refund mapping setup  and select the payment account and deposit to -> Click on the Save button
• Step 2. Go to the Transactions menu -> Sales-> Sales Refund -> Select the refund  which mapping status is Has not been mapped -> click on the Bulk actions -> select the Mass mapping -> click on the Confirm button
  
  
• Step 3. Confirm your selection in the following pop-up. The sale refund  will be mapped.
  
  

Edit mapping

• Step1. Go to the Transactions menu -> Sales-> Sales Refund -> Click on the Edit  
  
  
• Step 2. Change the account and click on the Save ==> the amount of the account will be changed. 

Delete mapping 

Deleting the mapping will change the account's amount

• Step1. Go to the Transactions menu ->Sales-> Sales Refund  -> Click on the Delete
  
  
• Step 2. Confirm your selection in the following pop-up. The mapping of sale refund  will be deleted.
  

Mass delete mapping

Deleting the mapping will change the account's amount

• Step 1. Go to the Transactions menu -> Sales-> Sales Refund  -> Select the refund which mapping status is Has been mapped -> click on the Bulk actions -> select the Mass delete mapping -> click on the Confirm button
  
  
• Step 2. Confirm your selection in the following pop-up. The mapping of refund will be deleted.