Return and Get Money Back

  • Last Created On Aug 22, 2024
  • 131
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Step 1. Login with customer account -> Select Fixed Equipment ->View order details with status Finish

Step 2. Click Return request button

Step 3. Select the return type, return item, and select the Return and get money back and enter the reason  -> click on the Send request button

Step 4. Login with admin account -> go to Order menu under the Fixed Equipment module -> View return order detail

Step 5. Click on Create import stock button -> Select warehouse -> click on the Create import stock button

Step 6. Click on the Create audit request button to create audit and carry out the necessary audit steps.

Step 7. In the return order detail -> click Accept or Reject button
If you click Reject button -> you can create export stock .

If you click Accept button -> There are 2 cases: 

Cancel invoice if the return order is full


Update invoice if the return order is partial

Views: 131

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