The Project screen is
used to create projects. A project will include one or more keywords for
analysis; it's best if the keywords within a single project are related to each
other. You can create multiple projects and also include multiple keywords for
analysis within one project.
The "New Mention" column displays the number of mentions found based on the keywords you entered in the Project, from your last visit to the Project until now. For example: if you accessed all mentions in a Project on June 12, 2025, at 7 AM, the "New Mention" count at that time would show 0. Then, at 12 PM, if there are new mentions but you haven't visited them yet, the count will be updated.
*Explanation:
o
If a comment or post contains both a
keyword and an excluded keyword, the system will not filter it for display.
o
The Keyword field is used to enter
keywords found in comments, posts, etc., that you want the system to filter and
display. You can select the 
function to add more Keywords.
o
The Excluded Keyword field is used to
enter terms that you do not want the system to filter if the comment contains
this keyword. You can enter multiple terms, separated by commas.
Select the Set Default
function available in the Projects screen
Project that is Set
Default will display a status of Is Default
You can also toggle
Project Default at this function on the header bar
The Keyword screen is used to manage keywords. You can also edit Project information on this screen.
The Sources screen is used to select the sources from which the system is allowed to filter keywords. When a source is unactivated, the system will no longer access it to retrieve data. However, you can still manually create data for an unactivated source when adding mentions
The "Add Mention Form" function is used to manually add mentions to the system. Data successfully added will appear on the Mentions screen. Mentions created manually will not differentiate based on whether they contain keywords or not.
*Explanation:
·
Entry address field: Used to enter the
link to the browser to record the Mention.
·
Entry title field: Used to enter the
display title.
·
Mention content field: Used to enter the
content.
·
Entry category field: Used to select
Sources.
·
Country field: Used to select the Country
where the mention originated.
·
Sentiment field: Used to select the
sentiment (positive, negative, or neutral).
·
Scales field: Used to enter the
positive/negative score of the mention.
·
Keyword field: Used for input and storage;
does not affect other data.
·
Date that entry was created field: Used to
select the publication date of this content.
·
Likes field: Used to enter the number of
likes this content received.
·
Pageviews field: Used to enter the number
of views this content received.
·
Shares field: Used to enter the number of
shares this content received.
·
Comment field: Used to enter the number of
comments this content received.
The Notifications screen
is used to set up email recipients for alerts when new mentions meet your
predefined filter conditions. The system will only send an email when new
mentions satisfy these conditions.
Select the Add new Notification function to create an email recipient for these alerts.
*Explanation:
Email address field: Used
to enter the recipient's email address.
Frequency field: Used to
select how often emails are sent automatically.
·
Every hour / Every 6 hours / Every 12
hours
·
If Once a day is selected, the system will
send an email once every day.
·
If Every Week is selected, the system will
send an email once every week.
·
If Every Month is selected, the system
will send an email once every month.
Visited / Sources /
Sentiment / Tags fields: Used to set filter conditions to get the number of new
mentions when you want to be notified via email.
