Step 1. Create invoice for package to request payment from customer
Go to Locker Packages menu -> select a package and select. Or go to package detail -> select More and select Create invoice
Step 2. The system redirects to the invoice creation page, select online payment method so that customer can pay by themselves and click Save to update invoice
⇒ Result: Customers will also see this Invoice in their portal.
Step 3. Customer pays by himself or staff creates invoice payment to perform Shipment tracking and Delivery the Shipment functions.
Step 4. Go back to the package locker, assign the package to the driver. From the package list, select
Or go to package detail → select Action → select Assign Driver
Step 5. Select the driver to assign and click Update
⇒ Result: Driver will receive web notification
And can see this package in his/her account
Step 6. Create shipment tracking for the package to record the current location of the package. This function is for staff and drivers. One locker package can create multiple shipment tracking.
Go to Package detail -> select Action -> select Shipment Tracking
Step 7. Fill in the information in the Shipment Tracking form and click Save
The package's shipping status will be updated and recorded in Tracking History and User Action History.
Step 8. Create Delivery the Shipment for the package, this is the final step of the delivery process - marking the package as successfully delivered. This function is for staff and drivers
Go to Package detail -> select Action -> select Delivery The Shipment
Step 9. In the Delivery Shipment page, enter information in the required fields
Step 10. Click Sign and sign the recipient's name → then select Save
⇒ Result: The package status changes to Delivered
The system will send an email notification to the customer after delivery the shipment is successfully created.
