Go to Settings menu under Omni Sales module from the left sidebar -> Select the Order setting
Allow showing shipment in public link: Allow shipment display in public link.
Default shipping fee and shipping tax for POS order: applies to all orders on POS channel
Default shipping fee and shipping tax for client order: applies to all orders on Portal channel ( portal order and pre-order)
Default shipping fee and shipping tax for manual order: applies to all manual order
Example 1: Shipping fee Form = Percentage
Default shipping fee for POS order = 10, shipping tax = 5% and 10% ==> Assuming order on POS = $1000, ==> Shipping fee = 10% * $1000 = $100 ==> Shipping tax = ($100 * 5%) + ($100 * 10%) = $15
Default shipping fee for client order = 5, shipping tax = 5% and 10% ==> Assuming Portal order = $1000 ==> Shipping fee = 5% * $1000 = $50 ==> Shipping tax = ($50 * 5%) + ($50 * 10%) = $7.5
Default shipping fee for manual order = 0, shipping tax = 5% and 10%
==> manual order = $1000, then Shipping fee = $0 and shipping tax = $0
Example 2: Shipping fee Form = Fixed
Default shipping fee for POS order = 10, shipping tax = 5% and 10% ==> All orders on POS have a shipping fee = $10. ==> Shipping tax = ($10 * 5%) + ($10 * 10%) = $1.5
Default shipping fee for client order = 5, shipping tax = 5% and 10% ==> All orders on Portal have a shipping fee = $5. ==> Shipping tax = ($5 * 5%) + ($5 * 10%) = $0.75
Default shipping fee for manual order = 0, shipping tax = 5% and 10%
==> All orders on manual order have a shipping fee = $0, shipping tax= $0
Order statuses are allowed to sync: select the status of orders that are allowed to sync from Woo store to CRM.
Return order prefix: configure the prefix for Order return
The return request must be placed within X days after the delivery date: Configure the maximum number of days to be returned after X days from delivery date
Conditions for an order to be generated with a return slip when the status is Finish, the shipment status is Product delivered and after X days from the delivery date
Particularly for those orders that do not have a shipment, they can create a return order with Finish status
Fee for Return Order: shipping costs to be borne by the customer.
Refund loyalty point: applies to the case when the customer uses the points in the order, when accepting the customer's return order, the loyalty points will be refunded to the customer.
Return policies information:Create content for Return policies information.
