We will search the web
for any content containing your project's keywords to display on this screen.
These items are called Mentions. Mentions that have already been filtered into
the system will not be filtered again in subsequent scans.
First, select the project for which you want to view all mentions, then you can filter by your desired conditions
Mentions & Reach Chart: This chart displays the total number of Mentions within a specific time frame, along with the total Reach (meaning the total number of unique users who saw that comment or post)
Sentiment Chart: This chart provides a daily breakdown of the total number of Positive and Negative mentions within the filtered time period.
The list of mentions
will display mentions that have been filtered by keyword and those added
manually.
o
For Facebook: The system will filter and
retrieve comments from the connected Facebook account.
o For Instagram, YouTube, X, Google News: The system will retrieve posts that users have published on their accounts.
View, Like, Comment,
Share: Displays the number of views, likes, comments, and
shares for the post.
Scales:
Shows the positive/negative score you defined in the Topic screen.
Visit function:
Used to access the corresponding post.
Tags function:
Used to add tags to a mention. Data with added tags will also be included in
the Summary screen.
Delete function:
Used to delete a mention from the Mentions screen.
Sentiment:
Automatically categorizes mentions as Neutral/Positive/Negative based on the
Topic you defined. You can also manually edit this.
Add to PDF Report
function: Used to add a Mention to the PDF Report screen. From
here, you can export a report containing your desired mentions via PDF.
