Business Flow: First, configure the key secret provided by social media platforms in the Settings screen -> Then, create a Workspace -> Next, connect the accounts at the Social Accounts screen -> Next, you can create manually analyzed data or sync data from social accounts in the Raw data screen -> Finally, you scroll to the Analytics screens to view the statistical charts
- Step 1: Select the Raw data menu -> Select the X tab -> Select the account to import data
- Step 2: The system will display the analysis data management screen of the corresponding account X -> Select the Import function
- Step 3: Select Download a sample to get the sample file -> Then enter the data into the file
Here is a sample file that you can refer to
*Explain:
For X:
The Type field will
include data such as Post, Following, Engagement, Follower, Awareness through
Mention. You must enter the names of these types correctly for the system to
generate data successfully
The Follower field will
have variations such as: Gender and Country, so you need to enter the
variations in the corresponding column
Engagement fields also have variations such as Like and Retweet
The columns in the file such as Age, Language, Reaction, Post Type, Stories Performance, Subscriber, Device, Status you don't need to pay attention to when importing data for X (Because these are variant columns of Facebook, Instagram, Youtube and Tiktok)
- Step 4: Select the account you want to import data -> Select file -> Select Import. The system will notify you when your import is successful or failed