Customer Signs Contract in Service Management

  • Last Created On Jul 07, 2023
  • 261
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Step 1: Select the Contracts screen -> Select the contract line to sign


Step 2: The system will display a screen containing contract information -> Select the Sign function to sign the contract


Step 3: The system will display the Signature & Confirmation of identity screen -> Enter the necessary information and sign in the Signature area -> Select the Sign function to save the action performed


* Explanation:

   o   Clear function is used to delete the newly created signature

   o   The Undo function is used to return to the previous signing operation

   o   Cancelled function is used to cancel the signature and return to the previous screen

* Note: After signing successfully, the system will not allow re-signing and will display the Signed status for the signed contract. At the same time, the information entered when signing and the signature will also be recorded and displayed on the screen (last name, first name, email address, signing time, IP address, signature). The data will be synchronized with the Admin Contracts screen


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