Knowledge

• Step 1. Enable the Credit Note Refund mapping and Payment Mode Mapping
  
  
  
  
• Step 2. In the credit note page detail -> Click on the More -> click on the Refund button.
   
  • If the credit note refund meets the conditions of payment mode mapping, the mapping will be prioritized according to Payment mode mapping
    
    
    
    
  • Otherwise, credit note refund will be mapped according to Credit note refund mapping
    
    
    

• NOTE: If the Credit note refund mapping is disabled, credit note refund cannot be mapped to account. 
  
  

Delete Credit Note Refund 

• Step 1. Go to the credit note page detail -> Select the Refunds  tab -> click on the  Delete button
  
  Result: this credit note refund  is removed from the report and related accounts.