Connect Accounts and Filter by Keywords

  • Last Created On Jul 22, 2025
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Settings -> Topic Management -> Projects -> Social Accounts -> Mentions


1. Settings 

The Settings screen is used to configure the key secret that social networking platforms provide when creating an App to connect to related platforms

The setup aims to link with your social media accounts to automatically search for related keywords within your social media accounts.



2. Topic Management

The Topic Management screen is used to declare terms with positive and negative meanings. From here, when the system filters opinions, comments, or texts containing keywords, it will automatically analyze and classify that mention as positive, negative, or neutral.

You can declare terms in various languages to help the system easily analyze and classify them.

The data on this screen will be used for the Mentions screen.


3. Projects

The Project screen is used to create projects. A project will include one or more keywords for analysis; it's best if the keywords within a single project are related to each other. You can create multiple projects and also include multiple keywords for analysis within one project.


4. Social Accounts

The screen is used to connect social media accounts, from which analysis data about the system can be obtained

Note: You need to pay attention to the name of the Project before creating an Account, to avoid the case of connecting the wrong account in the corresponding Project


5. Mentions

We will search the web for any content containing your project's keywords to display on this screen. These items are called Mentions. Mentions that have already been filtered into the system will not be filtered again in subsequent scans. 


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